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IT and Facilities Management Converge for Data Centers

Tony Ulichine explains what is causing the convergence of IT and Facilities and how to manage it.

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Information Technology Infrastructure Library (ITIL)

He reveals in this "IT and Factilitites" podcast how the concept framework of Information Technology Infrastructure Library (ITIL) can play a key role in managing this convergence and contribute to greener operations.

How to green a data center requires better methods to communicate the metrics being used (PUE, DCIE, etc) to measure greenhouse gases through ITIL processes and metrics.

It is increasingly important to close the communications gap between data centers and facilities with power and cooling stresses. IT can plan their data centers with capacity planning and convergence is causing the two organizations (IT and facilities) to grow closer.

Strategic speed and profitability require IT and facilities to work closer together, according to a McKenzie report. Three critical elements are at the heart of ITIL: Problem management, change management and asset management have synergies in facilities and IT management. Facilities can improve operations by reporting up to the CIO.

A few of the resources that can be helpful in exploring ITIL include:

The official ITIL ® website.for the most widely accepted approach to IT service management in the world.

ITIL Management/HR
A public wiki site dedicated to the ITIL approach to IT and customer support and management.

ITIL Certification
The IT Infrastructure Library is a series of documents that are used to aid the implementation of a framework for IT Service Management.

A systems approach with the right metrics, measurement and reporting through the right channels that get to the C-suite will improve opeartional greenness. Efficiency and challenging the metrics will start to affect energy and GHG improvements. How you monitor the monthly electric bill, greenhouse gases and server placement are all related and relative to the sysems approach of managing a data center and facilities.

Recommended Metrics and a scorecard that are simple and easy to track are helpful tools in meeting the need to communicate better.

Online seminars and live seminars are available from Uptime Institute.

Edited by Carolyn Allen, owner/editor of California Green Solutions
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