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Business Assistance Resource Guide (LINK LIST) for California Environmental Management

This quick reference focuses on governmental agencies that provide some form of assistance to businesses.

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Business Assistance with Environmental Management

Air ~ Hazardous Waste ~ Pesticides ~ Solid Waste ~ Water ~ Business Assistance

DATE ADDED: 5-1-07


This quick reference focuses on governmental agencies that provide some form of assistance to businesses. Agencies are listed by the medium they regulate (e.g., air, water, etc.). Call local agencies first. If they cannot help you, try state and federal agencies. It is expected that this guide will be updated annually. For a printed copy of this guide please contact the California Air Resources Board, Office of the Ombudsman at: (916) 323-6791.

Multimedia Permit and Compliance Assistance


Cal/EPA has created the California Government On-Line to Desktops (CalGOLD) program to provide permit assistance on the internet in a cost-effective, consumer-driven manner. Cal/EPA is working to further its partnerships with local and regional agencies in order to further streamline and coordinate multi-agency permitting processes on the internet.

CalGOLD 916-322-2947

Cal/EPA Permit Assistance Centers

Cal/EPA's Permit Assistance Centers help businesses to meet California's high environmental standards by providing them with permit and environmental compliance information from all levels of government.

You can find your local Permit Assistance Centers at

Business Environmental Resource Center (BERC)

The Business Environmental Resource Center (BERC) is a one-stop, non-regulatory office set up to help business understand and comply with air quality, hazardous materials / waste, solid waste and water quality regulations in the Sacramento area. The BERC also serves as a neutral third party to help resolve any problems businesses may have complying with environmental regulations. All services are free and confidential.

Sacramento County BERC 916-364-4110

Regional Environmental Business Resource and Assistance Centers (REBRACs)

Each Regional Environmental Business Resource Center (REBRAC) provides each area with services that support efforts to reduce business costs associated with regulatory compliance requirements, enhance safety and accident prevention practices, meet OSHA workplace standards and provides information on hazardous materials management.
North / Far North 916-563-3241
Bay Area 408-278-1203
South Coast 805-922-6966
Central Valley 661-395-4552
LA / Orange 714-695-1501
San Diego 619-440-2404

Certified Unified Programs Agencies

Certified Unified Program Agencies (CUPAs)

CUPAs are local government entities that perform the hazardous materials and hazardous waste regulatory activities. CUPAs consolidate, coordinate, and make consistent six existing programs regulating hazardous waste and hazardous materials management. The 84 CUPAs have replaced the nearly 1,400 agencies that previously performed these activities.

You can find your CUPA at:

Air Quality Management

Local Agencies:

Local Air Pollution Control Districts (APCDs) and Air Quality Management Districts (AQMDs) are responsible for issuing facility permits and enforcing local, state and federal air pollution control laws.

You can find your APCD or AQMD at:

State Agencies:

California Air Resources Board:

The California Air Resources Board (CARB) is responsible for managing mobile source emissions, fuels, consumer products, and toxic air contaminants. CARB also provides a number of business assistance services including:

Public Information 916-322-2990
Business Assistance Program 916-323-6791
Ombudsman 916-323-6791
Compliance Assistance Program 916-322-6022
Compliance Training Program 916-323-8412
Pollution Prevention Information 800-363-7664
Complaint Hotline 800-952-5588
Vehicle Information Hotline 800-242-4450
Smoking Vehicles Hotline 800-363-7664 #SMOG (Cellular - Statewide)
California Air Districts and
Air Related Links
Fact sheets, Brochures and Presentations

Federal Agencies:

U.S. Environmental Protection Agency:

U.S. EPA - Region 9, Air Division 415-744-1219
Office of Air and Radiation

Hazardous Waste Management

Local Agencies:

See CUPAs above, or, contact your local fire department or county health department.

State Agencies:

Department of Toxic Substances Control:

Public Information 916-322-0476
Ombudsman (Northern California) 510-540-3919
Ombudsman (Southern California) 714-484-5365
Hazardous Waste Management Program:
Permitting 916-322-0349
Compliance 916-324-8286
Site Mitigation 916-323-3577
Pollution Prevention 916-322-3670
Regulatory Assistance (by region):
Region 1 - Sacramento 916-255-3545
Region 1C - Clovis 209-297-3901
Region 2 - Berkeley 510-540-2122
Region 3 - Glendale 818-551-2800
Region 4 - Cypress 714-484-5300
Waste Alert Hot Line 800-69-TOXIC

Office of Emergency Services:

Public Information 916-262-1843
Hazardous Materials Division 916-464-3230 available from address above
Hazardous Materials Spill / Release Hotline 800-852-7550 available from address above

Office of Environmental Health Hazard Assessment (OEHHA):

Ombudsman 916-324-1945
Public Information 916-324-7572
Proposition 65 Implementation 916-445-6900
Registered Environmental Assessors 916-324-6881

Federal Agencies:

U. S. Environmental Protection Agency:

Hazardous Materials Spill Hotline (24 hrs) 800-424-8802
Hazardous Waste Division 415-744-2113


Local Agencies:

Contact your County Agricultural Commissioner.

State Agencies:

Department of Pesticide Regulation:

Public Information 916-445-4300
Ombudsman 916-324-3939
Restricted Materials Permitting:
Sacramento Headquarters 916-445-4400
Anaheim District 714-680-7800
Fresno District 209-445-5401
Ventura Office 805-654-4894
Sacramento District 916-392-6892
Watsonville District 831-724-9252
Agricultural Pest Control Business
Registration of Pesticide Products 916-445-4400

Federal Agencies:

U. S. Environmental Protection Agency:

National Pesticide Network 800-858-7378
Pesticides Section 415-744-1087

Solid Waste Management

Local Agencies:

Waste Management

For information on enforcement, facility permits, and for other solid waste-related activities at the local level, contact the following county environmental health departments:

Alameda 510-567-6790 Orange 714-667-2014
Alpine 530-694-2140 Placer 530-251-8183
Amador 209-223-6439 Riverside 909-955-8980
Butte 530-891-2727 Sacramento 916-875-8440
Calaveras 209-754-6399 San Benito 831-636-4035
Colusa 530-458-0395 San Bernardino 909-387-4655
Contra Costa 925-646-5225 San Diego 619-338-2480
Del Norte 707-464-7227 San Francisco 415-252-3800
El Dorado 530-621-5300 San Joaquin 209-468-3458
Fresno 559-445-3271 San Luis Obispo 805-781-5544
Glenn 530-934-6588 San Mateo 650-363-4797
Humboldt 707-445-6215 Santa Barbara 805-681-4900
Imperial 760-339-4203 Santa Clara 408-299-6930
Inyo 760-873-7865 Santa Cruz 831-454-2022
Kern 805-862-8734 Shasta 530-225-5787
Kings 209-584-1411 Sierra 530-251-8183
Lake 707-263-2222 Siskiyou 530-842-8250
Lassen 530-251-8183 Solano 707-421-6770
Los Angeles 323-881-4151 Sonoma 707-525-6546
Madera 209-675-7823 Stanislaus 209-525-6700
Marin 415-499-6907 Sutter 530-741-6251
Mariposa 209-966-2220 Tehama 530-527-8020
Mendocino 707-463-4466 Trinity 530-626-8216
Merced 209-385-7391 Tulare 559-733-6441
Modoc 530-251-8183 Tuolumne 209-533-5990
Mono 760-932-7485 Ventura 805-654-2433
Monterey 831-755-8977 Yolo 530-666-8646
Napa 707-253-4471 Yuba 530-741-6251
Nevada 530-265-1559

State Agencies:

California Integrated Waste Management Board:

Ombudsman 916-255-2427
CA Recycling Business
Assistance Team
CalMAX (California Materials
Market Development and
Zone Assistance
Recycling Information 800-553-2962
Recycling Hotline 800-553-2962
Public Information 916-255-2200
Solid Waste Facility Permitting 916-255-2431
Enforcement 916-255-2454
Enforcement (Redlands Office) 909-798-5455
Enforcement (Valencia Office) 805-294-1360
Closure of Landfills 916-255-2616


Federal Agencies:

U.S. Environmental Protection Agency:

Office of Solid Waste 415-744-2113

Water Quality Management

Local Agencies:

Regional Water Quality Control Boards
- For information on discharge permits contact:

North Coast Region 707-576-2220
San Francisco Bay Region 510-622-2300
Central Coast Region 805-549-3147
Los Angeles Region 213-576-6600
Central Valley Regions
Sacramento 916-255-3000
Fresno 559-445-5116
Redding 530-224-4845
Lahontan Regions:
South Lake Tahoe 530-542-5400
Victorville 760-241-6583
Colorado River Basin Region 760-346-7491
Santa Ana Region 909-782-4130
San Diego Region 619-467-2952

State Agencies:

State Water Resources Control Board:

Public Information 916-657-1247
Ombudsman 916-657-1287
Permit or Water Pollution Control:
Water Quality Division 916-657-0687
Water Rights Division 916-657-2170
Department of Health Services:
Safe Drinking Water 916-323-6111

Federal Agencies:

U.S. Environmental Protection Agency:

Water Management 415-744-2125

Financial Assistance Resources

Local Agencies:

Los Angeles County
Office of Small Business 213-890-7462
South Coast AQMD
Air Quality Assistance Fund 800-388-2121

Small Business Financial Development Corporations:

Northern Coastal Region
SAFE-BIDCO 800-273-8637
Northern California (Inland)
California Capitol 916-442-1729
San Francisco Bay Region
Bay Area 415-778-6110
Pleasanton Branch 925-416-6490
Cental Coast Region
California Coastal 831-424-1099
Santa Barbara Branch 805-962-9251
Santa Maria Branch 801-349-0798
Central California Region
Valley 559-271-9030
Los Angeles Region
Hancock 213-382-4300
Pacific Coast Regional 213-739-2999
Southern California Region
Inland Empire Branch 909-384-9006
California Southern 619-232-7771

California State Agencies:

Pollution Control Financing
Office of the Treasurer 916-653-3843
California Industrial Development
Financing Advisory Commission
Air Resources Board 916-323-6791
Financial Assistance
Integrated Waste Management
Financial Assistance Center
Department of Pesticide
Pest Management Grants GRANTS:
Water Resources Control Board 916-657-0673
Funding Assistance Programs
California Energy Commission 916-654-4552
Funding Programs
California Department of
Business Funding Opportunities

Federal Agencies:

U.S. Small Business Administration
Financing Information 800-827-5772
Small Business Innovation Research
Small Business Technology Transfer
U.S. Environmental Protection Agency
Small Business Gateway 800-368-5888
Office of Pollution Prevention
and Toxics
U.S. Department of Energy
National Industrial Competitiveness
Through Energy, Environment,
and Economics
303-275-4728 (link expired)

Additional Business Assistance Resources

Small Business Development Centers:

Although funded and administered by the Small Business Administration, localized Small Business Development Centers provide a variety of management and technical assistance services to small businesses and potential entrepreneurs.

Alameda (Oakland) 510-893-4114
Alameda (Freemont) 510-505-9725
Alpine 530-694-2475
Amador 209-223-0351
Butte 530-895-9017
Calaveras 209-754-1834
Colusa 530-749-0153
Contra Costa 925-646-5377
Del Norte 707-464-2168
El Dorado 916-563-3210
Fresno 559-275-1223
Glenn 530-895-9017
Humboldt 707-445-9720
Imperial 760-312-9800
Inyo 661-322-5881
Kern 661-322-5881
Kings 559-625-3051
Lake 707-263-0330
Lassen 530-885-5488
Los Angeles (Commerce) 323-887-9627
Los Angeles (Glendale) 818-552-3254
Los Angeles (South Central) 213-473-5111
Los Angeles (North) 818-907-9922
Los Angeles (Southwest) 310-782-8607
Los Angeles (East & Central) 909-629-2247
Los Angeles (West) 310-398-8883
Madera 559-275-1223
Marin 707-524-1770
Mariposa 209-521-6177
Mendocino 707-964-7571
Merced 209-521-6177
Modoc 530-885-5488
Mono 661-322-5881
Monterey (East of 101) 408-847-0373
Monterey (West of 101) 831-479-6136
Napa 707-253-3210
Nevada 530-885-5488
Orange 714-564-5200
Placer 530-885-5488
Plumas 530-885-5488
Riverside (Cochella Valley) 760-864-1311
Riverside (Inland Empire) 909-781-2345
Sacramento 916-563-3210
San Benito 408-847-0373
San Bernardino (Inland Empire) 909-781-2345
San Diego (North) 760-754-6575
San Diego (South) 619-482-6391
San Francisco 415-744-8427
San Joaquin 209-943-5089
San Luis Obispo 805-549-0401
San Mateo (Silicon Valley) 408-736-0680
Santa Barbara 805-549-0401
Santa Clara 408-736-0680
Santa Cruz 831-479-6136
Shasta 530-225-2770
Sierra 530-885-5488
Siskiyou 530-225-2770
Solano 707-864-3382
Sonoma 707-524-1770
Stanislaus 209-521-6177
Sutter 530-749-0153
Tehama 530-895-9017
Trinity 530-225-2770
Tulare 209-625-3053
Tuolumne 209-521-6177
Ventura 805-658-2688
Yolo (Woodland) 530-669-5866
Yuba 530-749-0153

State Agencies:

California Environmental Protection Agency:
Help Desk 916-445-3846
Department of General Services:
Office of Small Business Certification
and Resources
State Contracts Register 916-324-0269

Federal Agencies:

Environmental Protection Agency:
Office of the Small Business Ombudsman 800-368-5888
EPA Compliance Assistance Centers
Compliance Assistance for Small
National Agriculture Compliance
Assistance Center:
Agricultural information provider, listings
of major federal laws that apply to
U.S. Small Business Administration:
Business start-up counseling,
publications, financial assistance

Government / Industry Associations:

California State Government
California State Senate
Provides compliance assistance to the
automotive service industry
Center for Management Courses
on ISO 9000/14000
Compliance assistance for the chemical
manufacturing industry
Non-Emergency Service
Department of Energy (DOE):
National Alternative Fuels Hotline
Department of Transportation (DOT):
Transportation of Hazardous Materials
Energy-Efficiency and Renewable
Energy Clearinghouse
Environmental Library
Federal Register
Government Information Exchanges
Local Government Environmental
Assistance Network (LGEAN)

Environmental information exchange between
federal, state, and local governments
National Environmental Training Center
for Small Communities
National Institute of Occupational Safety
and Health (NIOSH)
National Lead Technical Information
National Metal Finishing Resource

Online listing of state regulations applicable
to metal finishing operations
National Technical Information
Service (NTIS)
National Response Center for Reporting
Oil Spills and Hazardous Substance
Occupational Safety & Health
Administration (OSHA)
Printers' National Environmental
Assistance Center

Provides training, discussion groups,
and compliance information about
state regulations
Radon (National Safety Council) 800-557-2366
Recycling Hotline 800-253-2687
Regulatory Fairness Board (SBA) 888-734-3247
Transportation Environmental
Resource Center

Compliance assistance services for the
commercial transportation industry
U.S. EPA Envirosense
U.S. EPA Small Business Gateway
Links to Other Air Pollution
Related Sites

Investor - Owned Utility Companies

Pacific Gas & Electric Company 800-743-5000
Pacific Power and Light 503-464-5000
Sacramento Municipal Utility District 888-742-7683
San Diego Gas & Electric Company 800-411-7343
Sierra-Pacific Power 775-689-4011
Southern California Edison Company 800-655-4555
Southern California Gas (SoCal Gas) 213-244-1200
Southern California Water Company 909-394-3600
Southwest Gas Corporation 888-515-5165

Municipal Utility Districts

California Municipal Utilities Association 916-441-1733
Alameda Bureau of Electricity 510-748-3900
Anaheim Public Utilities Department 714-254-0125
Azusa Light & Water Department 626-812-5225
Banning Electric Department 909-922-3260 - link expired
Biggs Electrical Department 530-868-5493
Burbank Public Service Department 818-238-3700
City of Coalinga (Gas Service) 559-935-1533
East Bay Municipal Utility District 510-835-3000
Glendale Public Service Department 818-548-3300
Gridley Municipal Utilities 530-846-3631
Healdsburg Municipal Electric Dept. 707-431-3346
Hetch Hetchy Water and Power
(City and County of San Francisco)
Lodi Municipal Electric System 209-333-6762
Lompoc Utility Services / Electrical 805-736-1261
Long Beach Gas Department 562-570-2000
Los Angeles Department of Water
and Power
City of Needles 760-326-2113
Palo Alto Electric Utility 650-329-2161
Pasadena Water and Power Department 626-744-4409
Riverside Utilities Department 909-782-5781
Roseville Electric Department 916-774-5600
Sacramento Municipal Utility District 916-452-7811
Santa Clara Electric Department 408-984-3044
Ukiah Municipal Utility District 707-462-2971
Vernon Municipal Light Department 323-583-8811

Rural ElectricCooperatives

Anza Electric Cooperative, Inc. 909-763-4333
Surprise Valley Electrification Corp. 530-233-3511

Federal and State Agencies and Irrigation District Systems

U.S. Bureau of Reclamation,
Department of the Interior
California Bureau of Reclamation,
Energy Division
Central California Power Agency 916-732-6200
Imperial Irrigation District 760-339-9225
Lassen Municipal Utility District 530-257-4174
Merced Irrigation District 209-722-5761
Modesto Irrigation District 209-526-7452
Nevada Irrigation District 530-273-8571
Northern California Power Agency 916-781-3636
Oroville / Wyandotte Irrigation District 530-533-4578
Placer County Water Agency 530-885-6917
Shasta Dam Public Utilities District 530-275-8827
Transmission Agency of Northern California 916-924-1196
Trinity County Public Utility District 530-623-5536
Truckee-Donner Public Utilities District 530-587-3896
Turlock Irrigation District 209-883-8300
Yuba County Water Agency 916-741-6278

Additional copies of this document, and other business assistance documents, may be obtained by visiting the Air Resources Board online at:

To submit suggestions, comments, updates or clarifications, please call the ARB's Office of the Ombudsman at:: 916-323-6791 or via e-mail at

Business Assistance Program

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